When you register on live808, we collect your name, date of birth, email address, mobile number, and residential address in Bangladesh. National ID or passport details may also be requested for account verification purposes, collected in accordance with applicable regulatory requirements in Bangladesh. This information is used to verify your identity, fulfill legal obligations, and maintain account security. All personal information provided is stored in strict confidence and is never disclosed to unauthorized third parties. Your identity information can only be accessed by authorized personnel, under a strict access control policy.
When you use the live808 platform, your device type, operating system, browser name and version, IP address, and mobile network information are collected automatically. This technical data is used to ensure platform functionality, optimize the experience for your device, and detect suspicious login activity. It is particularly important for improving the mobile-first experience for users in Bangladesh. Device information is not used for direct sale linked to any personal identity. Taking into account the diversity of mobile networks among Bangladeshi operators, we continually analyze device data to improve platform loading speed and overall performance.
When you deposit or withdraw in Bangladeshi Taka (BDT), we collect transaction data from Mobile Pay, Nagad, Rocket, or bank transfers, including mobile banking numbers, transaction amounts, dates, and payment methods. All financial data is stored in encrypted form and used solely for payment processing, Anti-Money Laundering (AML) compliance, and resolving financial disputes. Full payment card details are never stored on live808 servers — they are secured with a PCI-DSS compliant third-party gateway. All access to financial data is fully logged and subject to regular audits.
Usage data — including which games you play, how long your sessions last, which pages you visit, and your betting patterns — is automatically logged. This information helps us create a personalized experience, deliver relevant game recommendations, and support responsible gaming monitoring. If unusual betting behavior is detected, our responsible gaming team may step in. This usage data is never sold directly to commercial advertisers. It may be used on a limited basis to generate anonymized statistics for overall platform improvement.
Live808 uses collected data only for the specific purposes listed here and for no other purpose. Each use case is consistent with applicable privacy standards in Bangladesh and serves the best interests of our users. We believe full transparency in how data is used is our responsibility. All data processing activities are regularly reviewed for alignment with our internal data governance policy. Should we need to use data for any new purpose, this policy will be updated and users notified accordingly.
If your information needs to be used for any purpose beyond those stated above, you will be informed separately and your consent will be obtained where required. live808 never sells your personal information to advertisers or marketing agencies. Our data usage practices are kept in line with Bangladesh's Digital Security Act and international privacy standards.
Live808 uses various types of cookies to keep its website and app running smoothly. Cookies are small text files stored in your browser or device that help improve your experience on return visits. Users in Bangladesh can manage their cookie preferences at any time through their browser settings, though disabling certain essential cookies may limit some platform features. We never install third-party advertising cookies that track you across other websites. If you have any questions about cookies, our support team is always ready to help.
Alongside cookies, live808 may use local storage, session storage, and browser fingerprinting technologies. These are primarily used to maintain security and make it easier to log back into your account. For mobile app users, device identifiers may be used strictly for platform security purposes. Mindful of mobile browsing habits in Bangladesh, we keep our use of tracking technologies minimal and targeted. You can learn more about your tracking preferences at any time by contacting our support team.
All user data on live808 is protected using industry-standard SSL/TLS encryption. Sensitive information stored in our databases — particularly passwords and financial data — is encrypted with advanced hashing algorithms. Our server infrastructure undergoes regular security audits, and any suspicious activity is monitored in real time. We follow international cybersecurity standards to safeguard the data of our users in Bangladesh. Our security team works around the clock to address any potential data breach before it can cause harm.
All personal data is actively retained while your account is open. Even after account closure, transaction and identity records must be retained for a prescribed period in accordance with Bangladesh's financial regulatory requirements. Data beyond legal retention requirements is securely deleted once the applicable period has passed. The deletion process is fully documented to ensure no residual data can be recovered. If you request account deletion, we will process it as promptly as possible, except for data we are legally required to retain.
Within live808, only authorized personnel in designated roles have access to user data. Every access event is logged and reviewed through regular audits. All staff receive data protection and privacy training at the time of hiring and at regular intervals thereafter. Any employee found to be in breach of the privacy policy is subject to strict disciplinary action. Third-party service providers who process data on our behalf are held to the same standard through binding privacy agreements.
In the event of a data breach, live808 will immediately launch an investigation and notify affected users as quickly as possible. Protective measures such as password resets or session termination will be applied automatically to safeguard user accounts. Relevant regulatory authorities will also be notified in a timely manner as required by applicable law. Investigation reports and details of remedial actions are documented and retained. Our incident response plan is reviewed and updated regularly to ensure we can respond swiftly and effectively in any situation.
Live808 never sells your personal information to third parties for commercial purposes. However, limited data sharing with certain trusted service providers may be necessary to operate the platform. Any such sharing is always governed by strict confidentiality agreements, and service providers may only use the information for its designated purpose. Where information sharing is required under applicable legal orders or regulatory directives in Bangladesh, this is clearly stated in this policy. Every instance of third-party data sharing is recorded in our data register.
Your data will not be shared with any third party outside the situations described above. All third-party service providers are contractually bound to comply with live808's privacy standards. If a third party breaches that agreement, we terminate the relationship immediately and take any necessary legal action. You have the right to know who your data has been shared with, and our support team will provide that information transparently upon request.
As a live808 user, you have several important rights over your personal data, all of which we respect and uphold. You may request a copy of the personal information held in your account at any time, and we will provide it as promptly as possible. Contact our support team to correct any inaccurate or outdated information and it will be updated quickly. You also have the right to object to or restrict data processing in certain situations. You may additionally request that all your data be deleted, except where we are required by law to retain it.
Live808 reserves the right to update this Privacy Policy as needed. Updates may be required due to changes in Bangladeshi law, adoption of new technologies, or the addition of new platform features. You will be notified of any significant changes via your registered email or in-app notifications. Continued use of the platform after any changes constitutes your acceptance of the updated policy. Previous versions of the policy are kept in our archive and available upon request.
If you have any questions or concerns about this Privacy Policy, please contact our support team or visit our FAQ Page We deeply respect the privacy of every user in Bangladesh, and earning your trust is our core mission.
We are committed to protecting your privacy and keeping your data secure. Enjoy the best online gaming experience in Bangladesh with complete peace of mind. Register today and become part of the live808 family.